A reservation is required for each booking in order to be confirmed. If the customer does not send the 25% advance payment at least once within a specified period, the property reserves the right to cancel immediately, without notice.
The property reserves the right to pre-authorize credit cards prior to the arrival of guests.
Reservations are payable upon arrival by credit card or cash.
Clients should be informed in writing in advance of any changes to their stay or cancellations regarding their booking.
In the event of cancellation, our policy is in accordance with the EOT’s “Hotel-Customer Relations Regulation” and the applicable Greek Ministry of Tourism legislation and includes the following terms:
a) If the cancellation is canceled more than 21 days prior to the scheduled arrival, there is no financial burden and will result in the refund of the deposit or the entire stay in case of full payment by our accommodation.
b) For cancellations less than 21 days prior to your scheduled arrival, the customer will be charged 50% of the total value of your reservation.
c) In case of cancellation on arrival, or for no show at the hotel without prior notice, the customer will be charged 100% of the value of the stay requested upon booking.
d) For non-refundable bookings, the entire booking amount will be charged at the same time as confirming the booking, while modifications and cancellations are not allowed.
Any repayment of an advance to a domestic bank other than Piraeus bank will incur administrative expenses equivalent to EUR 3.00. For the repayment of an advance payment to a foreign bank, the administrative expenses will correspond to the amount of 20,00 Euro.
From January 2018, an additional stay tax of € 0.50 per room per night will be charged on the total amount of the stay upon arrival upon payment of the bill. This amount is not included in the room rate.
Check-in time is from 14:00 and departure time until 11:00